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Our Services
Hendricks & Associates is a Nairobi-based management consulting and organizational development firm specializing in strengthening private sector, public institutions, governance systems, and human capital across Kenya and the East African region. We are a trusted partner to institutions operating in complex, high-stakes environments where credibility, accountability, and operational excellence are critical.
Our multidisciplinary team brings expertise in governance, public-sector administration, change management, strategic communication, monitoring and evaluation, and leadership development. This enables us to deliver holistic solutions that strengthen technical capacity, leadership alignment, organizational culture, and system-wide performance.
Relevant Expertise
Our experience includes public-sector capacity building through leadership programmes, competency frameworks, and strategic skills training to enhance coordination, decision-making, and operational effectiveness. We also support institutional strengthening by improving governance structures, performance management systems, and accountability frameworks.
Additionally, we deliver governance and leadership training focused on ethical conduct, public accountability, crisis leadership, and high-pressure communication. Our change management expertise supports institutions navigating policy shifts, technology adoption, and evolving operational demands—ensuring resilience, adaptability, and sustained performance.
Strategic Planning & Execution
Development of actionable business strategies aligned to institutional long-term goals and backed by implementation monitoring plans.
Organization Development
Optimization of organizational structure and capacity building through customer relationship management and customer experience.
Operations and Process Improvement
Creation and institutionalization of workflow design for result-oriented business process and productivity enhancement.
Culture and Organizational Change
Review and improvement of organizational culture. Provision of technical support in managing transitions through structured change management frameworks.
Public Finance Management
Preparation and review of government financial statements, budgets, audit committee policies, financial audits, and procurement reviews.
Project Management
End-to-end management of projects using Agile, Waterfall or Hybrid methodologies. Project office setup and comprehensive project lifecycle support.
Donors and Non-Governmental Organizations
Donor compliance reviews, regulations training, programme monitoring and verification, proposal training, donor-specific audits, and pre-grant assessment.
Humanitarian Action
Disaster preparedness, planning, response, early action and post-disaster development support for communities and organizations.
Need a Custom Solution?
We understand that every organization is unique. Contact us to discuss how we can tailor our services to meet your specific needs